February 2024

Decoding IT Decisions: Self-Hosted versus ASA's Hosted Environment

When it comes to choosing between a self-hosted and hosted environment, tire dealers face a critical decision that can greatly impact their operational efficiency and overall business performance. Opting for a self-hosted solution gives you greater control over your system configurations. On the other hand, a hosted environment offers the advantage of offloading technical responsibilities, ensuring optimal performance and security, and freeing up resources for your core business activities. Ultimately, the decision hinges on factors such as your IT expertise, budget considerations, and the desired level of control. As a tire dealer, understanding the nuances of these choices can profoundly impact your business efficiency and long-term costs. Let's explore the details to equip you with the necessary knowledge to make an informed decision.

System Administration

  • Self-Hosted:
    Your Responsibility: You will need a capable IT resource to handle all system administration tasks, which can be time-consuming and require significant resources.
  • ASA's Hosted Environment:
    Our Commitment: At ASA, we have a dedicated team ready to support you. We take care of all system administration tasks, relieving you of the burden. This allows you to focus on your tire shop operations with peace of mind.

High Availability

  • Self-Hosted:
    Your Task: Building a fail-over cluster demands knowledge and investment in redundant hardware, potentially causing complexities.
  • ASA's Hosted Environment:
    ASA's Solution: ASA provides multi-node clusters with automatic fail-over and enterprise-grade solid-state high-availability storage. Rest easy knowing that your peace of mind is guaranteed without the need for setting up and managing complex systems.

Monitoring

  • Self-Hosted:
    Your Challenge: Creating a monitoring solution, understanding what needs to be monitored, and potentially handling custom scripting require specialized knowledge.
  • ASA's Hosted Environment:
    ASA's Support: ASA provides a comprehensive monitoring solution that covers your operating system, applications, and databases. We gather performance metrics to fine-tune your system effortlessly, so you can focus on other important tasks without any hassle.

Hardware Support and Maintenance

  • Self-Hosted:
    Your Obligation: Taking care of hardware maintenance, support contracts, and regular refresh cycles is your responsibility.
  • ASA's Hosted Environment:
    ASA's Assurance: We take care of all support contracts for your servers and associated hardware, making sure that your systems stay up-to-date with periodic hardware refreshes.

Environmental

  • Self-Hosted:
    Your Challenge: Hosting within a secure environment with proper heating, cooling, and redundant power, including an uninterrupted power supply, requires significant attention and effort.
  • ASA's Hosted Environment:
    ASA's Commitment: We take care of all clusters and associated hardware within a state-of-the-art Data Center, guaranteeing a secure and dependable environment without any additional inconvenience for you.

Backups and Recovery

  • Self-Hosted:
    Your Responsibility: Creating a backup and recovery solution for servers and databases requires your dedicated focus.
  • ASA's Hosted Environment:
    ASA's Provision: We offer a comprehensive backup solution that includes file-level restore. Our team ensures that your backups are fully maintained and continuously monitored for consistency.

Disaster Recovery

  • Self-Hosted:
    Your Task: Securing a contract with a third party for disaster recovery can sometimes present challenges.
  • ASA's Hosted Environment:
    ASA's Offering: We offer a comprehensive Disaster Recovery service as an option to all our hosted customers, including annual testing to give you even more peace of mind.

Security

  • Self-Hosted:
    Your Duty: Keeping up with firewalls, VPN tunnels, and secure access to physical hardware requires ongoing attention.
  • ASA's Hosted Environment:
    ASA's Vigilance: We take care of managing firewalls, VPN tunnels, and physical security at our state-of-the-art Data Center, ensuring a rock-solid infrastructure with top-notch security measures in place.

Operating System Licensing

  • Self-Hosted:
    Your Obligation: Managing software licensing for updates and end-user agreements can be quite challenging.
  • ASA's Hosted Environment:
    ASA's Management: We take care of all operating system licensing, ensuring that end-user agreements are fully satisfied without any additional effort required from you.

Convenience and Collaboration

  • Self-Hosted:
    Your Requirement: Dealing with the challenge of having staff capable of maintaining the environment and potentially requiring third-party consultants can add complexity to your operations.
  • ASA's Hosted Environment:
    ASA's Support: Our dedicated team is here to take care of your server maintenance and provide support whenever needed. We also offer consulting services to minimize your involvement in technical complexities.

Scalability and Flexibility

  • Self-Hosted:
    Your Task: Buying additional hardware as needed with limited flexibility due to physical constraints.
  • ASA's Hosted Environment:
    ASA's Flexibility: We have a wide range of resources readily available, enabling us to quickly and seamlessly add more memory, CPU, and storage as needed. Any potential cost increases will be communicated to you in a transparent manner.

True Cost of Ownership

  • Self-Hosted:
    Your Consideration: When you take into account all aspects, hosting it yourself can result in higher costs over time, taking into consideration expenses related to the environment, dedicated IT staffing, and associated costs.
  • ASA's Hosted Environment:
    ASA's Transparency: We offer all our services for a single monthly fee. Take a moment to break down the costs for each aspect mentioned in the self-hosted section, and you'll discover that ASA provides a complete and cost-efficient solution.

Ultimately, the decision between self-hosted servers and ASA Automotive Systems' hosted environment goes beyond just a technical choice. It's about streamlining your tire shop operations, simplifying complexities of tire shop software management, and guaranteeing long-term success. As you navigate this decision, think about the value of time, resources, and peace of mind that comes with embracing a tailored hosted solution designed to meet your unique needs.