“At ASA, we are focused on empowering tire dealers and automotive service providers to advance their point of sale opportunities,” said Ken Halle, president of ASA Automotive Systems. “Together with Carfax, we are making it possible for dealers to optimize sales at every customer visit. These integrated features help make service recommendations better, increase shop loyalty and boost average ticket value, significantly extending the power of the TireMaster family of products.”
Carfax Service History Check offers shops VIN-specific maintenance details with access to more than 4 billion Carfax service records. Carfax Service History Check helps shop technicians identify unperformed maintenance by listing service information reported to Carfax for a specific vehicle, plus highlighting the last reported service date for many preventative maintenance services. With Carfax QuickVin, service writers can retrieve the year/make/model and vehicle identification number (VIN) of their customer’s cars simply by entering the license plate number.
Armed with this information, shops can reduce cycle time and parts-ordering errors, make better maintenance recommendations, find opportunities to increase the average repair order price, and build trust with customers.
“The no-cost benefits of the myCarfax Service Shop program follow the growing desire for shops to streamline operations, enhance customer service and maximize profitability,” said Vern Poyner, general manager at Carfax. “Integration with one of the industry’s top point of sale software systems in TireMaster and TireMaster Enterprise is helping meet the needs of thousands of shops nationwide.”
Shops that sign up their customers with the myCarfax.com desktop or mobile app service are automatically saved as their customer’s favorite shop. The myCarfax.com service sends reminders when oil changes, tire rotations and other maintenance items are due. Being saved as a customer’s favorite shop helps keep them coming back for their next service visit, increasing customer loyalty.
About ASA Automotive Systems
ASA Automotive Systems, Inc., based in Merrimack, NH and Meridian, ID, is the leading provider of software to independent tire dealers and automotive service providers, serving retail, wholesale, commercial and retreading enterprises. ASA’s TireMaster software family is a modular system for point of sale, inventory, financial and general management, helping businesses improving operations, reduce costs and increase profitability. For more information, contact 866-210-6717 or firstname.lastname@example.org, or visit www.asaauto.com.
About Carfax (www.carfax.com)Carfax, a unit of IHS Inc. (NYSE: IHS), is the vehicle history expert for used car buyers, sellers and the automotive industry. Carfax created the Vehicle History Report in 1986 and continues to develop innovative services – like Carfax Used Car Listings and myCarfax – that make it easier to buy, sell and service used cars. The company maintains a database of over 16 billion vehicle history records from more than 92,000 sources worldwide. Become a myCarfax Service Shop at www.mycarfaxserviceshop.com or call (888) 655-5362. Based in Englewood, Colorado, IHS is the leading global source of information, insight and analytics in the automotive industry and other critical areas that shape today’s business landscape.