July 2024

Is Your Tire Shop Safe from Cyber Threats? Does Your Tire Shop Software Provider Have You Covered?

Visual interpretation of a laptop being hacked.

Tire dealerships, just like other businesses, rely on software to effectively run their operations. From inventory management to customer relationship management, technology plays a crucial role in streamlining processes and enhancing service delivery.

As technology advances, it's critical to prioritize cybersecurity and protect your valuable customer data.

How To Shore Up Your Digital Security

You can take basic steps like unique passwords, software updates, and backups to enhance cybersecurity for your dealership. However, a key component of ensuring your security lies in the cybersecurity and data protection practices of your chosen tire shop software provider.

Ensuring your software provider has strong security measures can significantly enhance the protection of your tire business against cyber threats.

Let's kick things off with the basics - here are some simple steps you can take as a tire dealer to boost cybersecurity for your business:

Create Unique Passwords

When setting passwords for your accounts is one of the first steps to securing your digital footprint, whether for your tire business or personal use, ensure that each one is unique. Avoid using the same password for multiple accounts to prevent unauthorized access. If a hacker gains entry to one account, they could potentially breach all others with the same password.

If keeping track of dozens of unique passwords is becoming a chore, there are tools and programs specifically designed to help with this.

Backup Configurations

It is essential to create backups of configurations for key networking devices like switches, firewalls, and file servers to ensure smooth disaster recovery operations. Backing up configurations is crucial for quick recovery in the event of major disruptions to your business, such as fires or severe weather events.

Keep Software Up to Date

Ensuring that your tire shop software and any daily integrations are regularly updated with the latest security and stability updates is crucial for maintaining smooth and secure operations. Make sure to routinely update devices such as firewalls, managed switches, desktop and laptop computers, and mobile devices with the latest security patches, software updates and firmware.

Protection Against Malware

Scammers always have new tricks to sneak malware and viruses onto your devices. By having an antivirus program in place, you'll have that extra layer of protection for those unexpected moments, keeping your workstations safe when downloading from websites. Good practice in this area also includes not opening email attachments from senders you do not recognize.

Beware of Social Engineering

Speaking of scammers and their tricks, remain vigilant against emails requesting information and access or phone calls from people you don’t recognize. Also referred to as phishing, tricking people info handing over information is a key attack vector used in many modern data security breaches.

How Does ASA Keep Your Data Safe?

At ASA, we prioritize cybersecurity and are deeply committed to safeguarding our dealer’s business. We have a data center where we host our dealers’ data. The ASA infrastructure team works diligently behind the scenes to protect against cyber threats and ensure the highest level of data security.

Here’s what the infrastructure team does at the data center:

Data Protection

Similar to regularly servicing a car to prevent breakdowns, the ASA infrastructure team conducts routine data backups to protect your valuable information from any potential loss due to accidental deletion, hardware failure, or ransomware attacks.

Data Encryption

Imagine encryption as a sturdy lock on your tire shop. It transforms data into a secure and unreadable format, creating a virtually impenetrable barrier against unauthorized access. Through the implementation of encryption measures, we ensure the highest level of protection for sensitive information, including customer data and financial records.

Implementing Strong Authentication

To ensure the highest level of security, the ASA infrastructure team enforces strong password guidelines and multi-factor authentication (MFA) for all users, effectively thwarting unauthorized access. Additionally, they automate password updates to enhance the security of your account.

Regularly Updating and Patching Systems

The infrastructure team ensures all software and security tools are up to date to address any vulnerabilities. The team regularly applies patches and updates to operating systems, VPN and SSL encryption protocols to protect against the latest threats. Moreover, they ensure to disable older and vulnerable protocols and migrate to more secure versions (ex. TLS 1.0 and 1.1 migrated to TLS 1.2 or 1.3) to safeguard against known vulnerabilities.

Implementing VPN for Secure Remote Access

Our infrastructure team ensures secure and encrypted connections for your business and your remote workers by setting up advanced Virtual Private Networks (VPNs). They use robust encryption protocols such as OpenVPN and IPsec to ensure maximum security. Additionally, they conduct regular access log audits and maintain strict security standards by ensuring our VPN servers and clients do not support outdated TLS versions (TLS 1.0 and 1.1) as well as reviewing all connection protocols (telnet, ssh, ftp, sftp, https, etc.).

Setting up Network Segmentation and Access Control

Separating critical systems from less critical ones through network segmentation is essential for safeguarding your sensitive data. The infrastructure team also implements access controls, role-based permissions, and firewall rules to prevent unauthorized access to your critical data, files etc.

Regular Security Audits and Training

Our infrastructure team conducts regular security audits and vulnerability assessments to identify and address any weaknesses in our data center infrastructure. Additionally, we provide ongoing cybersecurity training for our IT team, emphasizing the importance of safe online practices and maintaining a vigilant security mindset. Our training program highlights best practices that should be integrated into infrastructure standards and underscores the necessity of mitigating risks to protect against potential threats.

Develop a Disaster Recovery Plan

The infrastructure team helps put together a detailed disaster recovery plan, complete with a secure offsite (cloud) backup solution for your tire shop. This ensures that your operations can swiftly bounce back in case of a cyberattack or any other unforeseen disruption.

Closing Thoughts

At ASA, we prioritize the safety of your tire dealership and your valuable data. Our stringent measures in data security and cybersecurity reflect our understanding of the crucial role your business plays in the industry. Just like ensuring tire pressure before sending a car out, we ensure that every aspect of your cybersecurity is meticulously maintained.

Ensuring the security of your tire dealership goes beyond protecting data; it's about upholding the trust and loyalty of your customers. By implementing these basic steps and leveraging ASA's commitment to cybersecurity, you can maintain the seamless and secure operation of your business.

Get in touch with us today to discuss your business needs, software, and cybersecurity requirements. We're here to assist you every step of the way.