Operating a retail, wholesale, or commercial tire store calls for a range of administrative, management and marketing skills. Having an efficient point of sale (POS) system can go a long way in making sure that all your operations are running smoothly. And while any change or new technology can be a little intimidating at first, read on to discover why an ASA POS system is beneficial beyond anything you could have ever imagined.

An ASA POS system serves as the central component for your business; it’s the hub where everything—like sales, inventory and customer management—merges.

An ASA POS system can quickly and easily:

  • Generate detailed sales reports (based on product, hour, employee, total cost of items sold, total retail amount, net profit, profit percentage, gross margin, etc.)
  • Create a quote with your shop’s labor rate
  • Schedule appointments and work orders, including online appointment scheduling
  • Create invoices
  • Scan and count products digitally
  • Track and manage inventory levels across multiple locations
  • Enable seamless ordering such as automatic reorders of best-sellers
  • Keep track of your customers’ purchase history and information such as name, age, birthday, phone number and email address
  • Manage customer loyalty programs
  • Plus, many other customer service applications

Because ASA has accounting integrated as a part of your system’s total workflow, it creates greater access to information and the ability to invoice customers the same day the work is performed. Plus, with parts and labor guides integrated into the retail package, the system can: order the parts from the vendor, alert you to when the parts will be delivered, estimate how long the job will take, and list the cost of the parts and labor so you can provide the customer with a quote.

An ASA POS system for your business can ensure that you capture every sale, streamline time-consuming administrative tasks, and create a data warehouse of information over time about a customer or a vehicle. It’s about being more efficient and more relevant to your customers and serving as a traffic and relationship builder for your dealership.

With a plethora of customer features and data like this, ASA can help dealers maximize profits, eliminate waste and easily wrap their heads around their shop’s finances.

Key POS Software Features:

Point of Sale

Point of Sale

Provide superb service and drum up more business! The point-of-sale tool in ASA’s tire shop software provides you with useful customer and vehicle information, selling opportunities, the ability to impress your customers, and consumer-facing products to help engage and drive traffic to your store.

ASA’s POS system can also be integrated into your website so that you can manage your orders and inventory in one place, improve customer service by making online scheduling and tire ordering seamless, get a better understanding of how your customers shop for tires and most importantly avoid manually updating data on your POS system.

Digital Inspection

Digital Inspections

No more tech worksheets! ASA’s software makes it easy to generate detailed inspection reports with technician notes, action comments, images and recommendations --delivered by text or email right to your customer’s phone.

Customer Appointment Scheduler

Customer Appointment Scheduler

You have multiple bays, service writers, and technicians. You also have customers that drive into your shop without an appointment. Whether they need a quick fix or a complete overhaul, they want your prompt response.

How do you manage bays, employees, customers, and workflow so every day doesn’t feel like a juggling act? Watch this 2-minute informative video to learn how you can manage multiple bays, sales reps and technicians better with ASA.

Declined Services Tracking

Declined Services Tracking

Imagine if all of your service writers could recall what services each customer declined on previous visits and keep track of this information for later remarketing? That’s just one example of a reselling opportunity that you get with ASA’s shop management software. Your service writers can also tag customers for a declined-services mailing when completing an invoice and send special offers for previously declined services.

A visual indicator in ASA’s tire pos system makes it easy to see that the customers have declined services. This signal gives you a chance to boost today’s sales totals, because you can remind customers about the recommended work and offer to take care of it right away. The declined services indicator remains active until recommended services are sold or removed from the vehicle profile.

Testing

Texting

Communication is key for tire shops and auto service departments. Customers want to know how long their car will be on the rack, the scope of the repairs and cost, and those answers often change by the hour due to supply availability, labor, unforeseen glitches, and more.

So how can you keep open a clear line of communication with customers who increasingly don’t own landlines, are always mobile, and often prefer voicemail to talking to a live person?

The answer: Texting.

With 2-way texting in ASA’s point-of-sale system you can easily send and receive unlimited texts, update customers on repair progress and vehicle status, send upcoming service reminders and more.

Integrated Loyalty and Rewards Programs

Integrated Loyalty and Rewards Programs

Keep customers coming back with a variety of customer retention programs for your tire and auto services business. Whether it’s deferred service, point programs, or promotions, ASA has you covered.

With loyalty and rewards programs integrated into ASA’s point-of-sale system you also get detailed rewards program reports which include insightful information, such as number of customer visits, spending totals, and average traction amounts. You can use this valuable customer transactional data to retain customers, increase visits and drive larger transactions with unique promotions.

Reporting & Analytics

Reporting & Analytics

You’re already collecting customer, vehicle and sales data. Shouldn’t you put it to good use?

With ASA’s tire shop software, you’ll be able to gauge the health of your tire and auto services business with reporting at the store and company-wide levels. With a single dashboard you can evaluate your business by reviewing margins, accessing location or salesperson performance data and customizing the information by any window of time you’d like to quickly identify shortfalls in profits or sales goals.

Quotes & Estimates

Quotes & Estimates

Provide professional quotes and estimates for your customers using quoting and estimating features of ASA’s tire POS software. Access an extensive parts and labor catalog, check service intervals, and access vehicle specifications to create accurate quotes and upsell opportunities. You can turn your quotes and estimates into work orders and final sale invoices with a single click.

To engage with customers who prefer comparison shopping, our software also helps you produce good, better and best quotes with the correct tire size, load index, and speed rating. If your customers have to go elsewhere to find alternatives, they may not come back.

Customer and Vehicle History

Customer and Vehicle History

Dig up the past. When your sales and service staff need to know the background for customers and vehicles, this history is close at hand. With ASA’s tire shop software, you can retrieve transaction details for customers and business accounts. This information includes payment and purchase records, and you can reprint historical invoices.

With ASA’s tire POS software, you’ll also have a list of every item your shop has ever sold for a vehicle. That’s each part, tire, and service!

CARFAX

CARFAX

Save time and improve the accuracy of vehicle information. Adding CARFAX to ASA’s tire pos software helps us speed up customer check-ins. Simply enter the license plate number to retrieve the correct year, make, model, and VIN. For your service technicians, CARFAX fills in vehicle history gaps by showing the services performed at other CARFAX member shops.

CARFAX also helps you improve customer loyalty. When you register customers for MYCarFax mobile app, they’ll receive service reminders that lists your store as their favorite shop. With CARFAX integrated into ASA’s point-of-sale system it’s easy to get it right and invite customers back.

Fitment Guide

Fitment Guide

Finding compatible tires does not require guess work. Tire Guide Pro, the fitment reference from Tire Guides Inc. and Pearl Communications, can be added to ASA’s tire POS software.

When you’re ready to look for tires, define the vehicle and choose either the standard size or the plus size option. The fitment guide simplifies the search by filtering out the sizes you don’t want. It also provides useful information to your sales and service teams, including torque, air pressure, wheel, stud, and long nut specifications.

DOT Registration

DOT Registration

Obeying the tire registration law does not have to be difficult. You can fulfill your obligation to help customers register tires by giving them forms to fill out or links to manufacturer websites, but there is a better way.

ASA’s POS system can be connected to CIMS tire registration company. With this link you enter tire DOT numbers at point-of-sale. Then these numbers are sent to CIMS electronically, along with the corresponding manufacturer integration and customer information. With the CIMS integration, you’re in compliance and your customers can get the information they need if there are recalls.

Credit Card Processing

Credit Card Processing

Forget about going back and forth all the time. With integrated credit card processing in ASA’s tire shop software, you don’t need a separate terminal for handling credit and debit cards. You can access the application from your POS system, capture the card information and complete the invoice. If you need a signature, capturing that is available too. With integrated credit card processing, customers experience quick approval times and leave with a single receipt. Benefits include fewer errors, lower processing fees, PCI compliance, and a more professional image.

ASA offers credit card processing through an agreement with 1stMILE. The 1stMILE payment processing application is ideal for tire and automotive shops because it handles the four major credit cards and a variety of industry-specific cards (including Voyager, Firestone and Goodyear).

Virtual Service Advisor

Virtual Service Advisor

ASA software combines the power of virtual online scheduling, dealer-specific menu pricing, manufacturer- and vehicle-specific model pricing, along with various customizable options for your dealership, such as coupons, standard or repair services, transportation options, etc

Tire Brands

Tire Brands

Get to know the items you sell a little better. Tire Brands reference data from Pearl Communications can be added to ASA’s tire shop software.

With Tire Brands in ASA’s POS system you can retrieve product details from 40 tire manufacturers. Tire brands offer product images, tread close ups. specifications, and list of features and benefits. It’s a great tool for educating both customers and employees.

TPMS

TPMS

With TPMS parts catalog, service data, live support, vehicle relearns and more, you will have all you need to be great at TPMS. TPMS Manager by Tiremetrix can be added to ASA’s shop software. You can see what OE sensor came equipped on the vehicle and what aftermarket replacement parts are available based on your selected vendor.

With TPMS Manager integrated directly into your POS system, you’ll have TPMS service data right at your fingertips to get vehicle relearning instructions, aftermarket sensor programming instructions, and TPMS tool compatibility notifications and much more.

With TPMS troubleshooting tips and documents, know before you service any TPMS-equipped vehicle of any critical alerts, TSBs or recalls. For more complex issues, you’ll always have a live team of industry experts with over 24 years of automotive and tire repair experience available with Live TPMS Support.

Direct Ordering from Parts Suppliers

Direct Ordering from Parts Suppliers

Imagine...if your service writers could:

  • Generate estimates faster
  • Eliminate estimating errors
  • Bill for exact labor on every job

What would that mean for your business? A 20% (or more) increase in mechanical sales revenue! How can you do this? With Epicor Integrated Service Estimator (ISE) integrated to ASA’s tire pos software.

With Epicor ISE in ASA’s tire pos system, your service writers will be able to:

  • Sell necessary add-on parts and services more easily and with greater confidence
  • Generate accurate mechanical repair estimates in 1-2 minutes without calling parts vendors
  • Price the labor required for every job with no estimating errors
Reporting

Reporting

You’re already collecting customer, vehicle and sales data. Shouldn’t you put it to good use?

With GTX you’ll be able to gauge the health of your tire and auto services business with reporting at the store and company-wide levels. With a single dashboard you can evaluate your business by reviewing margins, accessing location or salesperson performance data and customizing the information by any time window you like, to quickly identify shortfalls in profits or sales goals.

	Manufacturer and Retread

Manufacturer and Retread Integration

Get connected. ASA’s tire shop software can be integrated with the business applications to major tire manufacturers like Goodyear, Bridgestone, Firestone, and Michelin to simplify the claim submissions and retreading process.

Electronic processing also improves the accuracy of national accounts and government support claims, and helps you reduce the amount of time. Claims are submitted using prompts that collect all the necessary information at point-of-sale. This makes the submission and reconciliation process significantly speedier than manual entry.

With ASA’s retreading interface to Bridgestone, Goodyear , Michelin, and all major independent manufacturers, you can streamline the entire retreading operation, by automating the transfer of finished goods to your inventory and billing of those items to customers.