We’re here to help.

ASA’s customer service and support team is a group of highly experienced analysts who average 10+ years in the auto and tire industry. We know your business. And we know how you can get the most out of our software and solutions. For the latest product information and updates, visit the Info Portal here. If you need access, please request an account here.

TireMaster and GTX

TireMaster and GTX support is available Monday–Friday from 6:00 AM to 5:30 PM MST.


You can contact support at:

Email: portal_tm@asaauto.com

Email: portal_gtx@asaauto.com


The Product Support site can be found here.

To gain access to the TireMaster or GTX support site, please request an account here.

TireMaster Enterprise


For TME, TireMax and TirePro support, you can reach us Monday–Friday from 8:00 AM to 8:00 PM EST and Saturday from 10:00 AM to 2:00 PM EST.


The toll-free phone number for support: (800) 241-8472

You can also call direct: (603) 889-8700 Or reach us via fax: (603) 386-6004


The Product Support site is available here.


Extended Tier 1 services are available Monday–Friday from 6:30 AM to 11:30 PM EST, Saturday from 6:30 AM–9:00 PM EST, and Sunday from 7:00 AM to 6:00 PM EST.


Info Portal Login

For access to the info portal, please request an account here.

ASA Team Member - Todd Anderson

Todd Andersen

TireMaster Development Manager

David Baldwin

GTX Professional Services

ASA Team Member - Leigh Douglass

Leigh Douglass

GTX Support Analyst

Sandy Gates

TireMaster Support Analyst

ASA Team Member - Josh Graham

Josh Graham

GTX Professional Services Manager

ASA Team Member - Rich Hale

Rich Hale

CornerStone Professional Services

Mike Hendriksen

ASA Professional Services

ASA Team Member - Sean Higgins

Sean Higgins

GTX Support Team Lead

ASA Team Member - Nick Kelley

Nick Kelley

TireMaster Developer

ASA Team Member - Melanie Mohling

Melanie Mohling

ASA Technical Writer

ASA Team Member - Barry Stear

Barry Stear

TireMaster Support Analyst

Crystal Veal

CornerStone Professional Services

Stacie Walker

TireMaster Support Manager

Listen to what tire dealers are saying:

Black’s Tire & Auto went searching for software and found the future.

Over the course of two years, Black’s Tire & Auto crisscrossed the country searching for a tire shop management software that could help them run their business more efficiently and effectively. After countless interviews, they almost gave up. That is, until the company making the very last presentation came to Whiteville, North Carolina. It was the team from ASA.