Digital Inspections Your Customers Trust

OMNI DVI is ASA's native, cloud-based digital vehicle inspection software. It replaces paper forms with a photo-and-video workflow: technicians inspect on a tablet, the service writer builds the estimate in your ASA POS, and the customer approves work from a branded report on their phone. It's a companion to your POS, not a replacement.

OMNI Check-In is ASA's tablet-based check-in wizard an advisor runs with the customer at drop-off. In a few guided steps it confirms customer details, reviews the work order with optional add-ons, runs an OMNI DVI inspection, sets the pickup time, and captures a digital signature.

The advisor looks up the customer or scans the plate to populate the record and assigns a template. The technician inspects on a tablet, marking each item pass, warning, or fail with notes, photos, and video. It transfers to the POS for parts and labor, then the customer approves or declines each item from a report sent by text or email.

No. Because ASA builds OMNI DVI, inspections, quotes, customer records, and approvals sync automatically with your ASA POS. That's the key difference from third-party tools, where data must be re-keyed between systems that don't talk to each other.

Yes. OMNI DVI ships with industry-standard templates you can fully customize: an oil-change check, a multi-point inspection, a fleet checklist, a state inspection. Line items can be traffic-light, numeric measurements with pass/fail thresholds, yes/no, date, or free text, and you can require photos on specific items. You can also rename the pass, warn, and fail labels to your own terminology and clone templates to spin up variations quickly.

Yes. Technicians capture photos and video right on the tablet as they inspect, and can annotate images to highlight the exact problem area. That visual evidence attaches to each finding and flows into the customer report, so the customer sees the worn part or the leak for themselves.

Yes, in two ways. As the technician types, AI suggestions help write professional inspection notes faster. For the customer, AI Knowledge Tips explain each issue in plain language, covering what the part does and why it matters, so the recommendation is easy to understand.

Yes. Customers receive a branded report by text or email showing color-coded results, photos, video, and quoted costs, and approve or decline each item from their phone. Approved items flow straight back into the POS, so your advisor spends less time chasing callbacks.

By turning recommended work into something customers can see and understand, which raises approval rates. A photo of a worn brake pad or a video of a leaking fluid is far more persuasive than a line item read over the phone. DVI also surfaces needed work consistently on every vehicle and tracks declined services for recovery on the next visit, so shops consistently report higher average repair order value.

OMNI tracks it against the vehicle record in your POS, so it's never lost. On the next visit, the advisor sees the previous recommendation and can follow up, turning missed work into a built-in follow-up list with no paper files to dig through.

DVI creates a documented record of each vehicle's condition when it entered your bay. Timestamped photos, video, and notes prove pre-existing damage, protecting you from disputes such as a claim that your shop caused a scratch or dent that was already there.

OMNI runs on any modern web browser, on iOS through the App Store, and on Android through Google Play. Technicians use tablets in the bay, service writers use the web on their desktop, and customers view reports on their own phones. Everything syncs to the same place, so the workflow stays connected across devices.

Native integration. OMNI is built by ASA and syncs two ways with your ASA POS, so inspections, quotes, approvals, and declined services move automatically, while many tools require manual re-entry. The service writer builds the quote in the POS and sends one interactive link, it tracks declined services for follow-up, and it uses AI for both technician notes and customer explanations. Because ASA's in-house team builds it, OMNI is one platform that grows into inventory, time clock, and more, not a single-purpose tool.